Connect what you already have
ERP, accounting, CRM, spreadsheets, email, scanned documents, telephony, cameras. Systems stay where they are, with read-only access by default.
Operational intelligence · Europe · Americas · Asia-Pacific
An organization that sees itself whole and decides faster
BlackGust connects the systems you already run — ERP, accounting, CRM, documents, requests, cameras — into one model of your organization and puts AI agents to work on it. Every deviation, however small, surfaces before it becomes a problem. Leaders get sourced answers in seconds, and the organization scales without losing control.
The problem
The data exists. The picture doesn't. Decisions arrive late.
In a large organization, information lives in a dozen systems and hundreds of spreadsheets. Answering one simple question from leadership takes analysts a week of stitching exports together. By the time a decision is made, the numbers are already stale.
Fragmentation
Every department, its own system
Sales in the CRM, finance in the ERP, inventory in Excel, requests in messengers and on paper. Nothing is connected.
Speed
A report is a project
Consolidated reports are assembled by hand over days. Copy-paste errors go unnoticed, and decisions run on yesterday's data.
Busywork
Skilled people moving data around
Qualified staff spend hours on reconciliations, emails, data entry and answering the same questions.
Stalled pilots
AI was tried and didn't stick
A chatbot with no access to real data and processes changes nothing. Three months later, nobody uses it.
What BlackGust is
A platform and engineers. Neither works without the other.
We don't sell a license and walk away. Our engineers come on site, learn your processes, connect your systems and stay until the solution is part of daily work. The platform stays with you and grows with the organization.
The platform
One model of your organization, with AI agents working on it
- Connectors to your systems, without replacing them
- An object model: customers, contracts, requests, assets, people, and how they relate
- Frontier models from OpenAI and Anthropic, or local models trained on your data inside your perimeter
- AI agents that act only within the permissions they are given
- Every action logged, with human approval wherever it matters
Forward-deployed engineers
An on-site team accountable for outcomes, not hours
- Engineers work inside your processes, next to your teams
- Diagnostic first: where AI pays off measurably, and where it doesn't
- A pilot on one process, with before-and-after numbers
- Training for your staff and a real handover of knowledge
- Support and development after launch
How it works
From scattered systems to a decision in four steps
Scroll to watch an organization's data turn into an answer for leadership and an action by an agent.
Link the data into one picture
Counterparty, contract, invoice, payment and owner become connected objects. Numbers from different departments stop contradicting each other.
Put agents on the processes
Each agent gets a role, access to the right part of the model and a list of permitted actions. Anything significant goes to a person for approval.
Answers with sources, actions under control
Leadership gets an answer in seconds, linked to the source documents. The agent prepares the next step and waits for sign-off.
Answer · 0.8 s · 3 sourcesUp 19%
$2.84M in overdue receivables
ERP · CRM · Contract registry14 letters awaiting approval
Every detail
Nothing that happens in the company goes unnoticed
The model watches every process continuously. A payment that slipped by three days, a contract signed outside the approval route, a branch whose margin is quietly sliding: each one becomes a signal with an owner, before it turns into a loss. That is what lets an organization grow without losing control.
Signal feedExample · illustrative data
| Time | Source | Signal | Owner | Level |
|---|---|---|---|---|
| 09:12 | ERP | Supplier payment overdue by 3 days, penalty clause applies from day 5 | Treasury | ● |
| 09:40 | Contracts | Contract signed without legal review, amount above threshold | Legal | ● |
| 10:05 | BI | Osaka branch gross margin down 2.1 pts over 3 weeks | Regional director | ● |
| 11:30 | Warehouse | Stock count differs from ledger by 14 units, SKU 40-118 | Warehouse 2 | ● |
| 12:15 | Requests | 12 requests unanswered for more than 48 hours | Service desk | ● |
| 13:02 | HR | Three resignations in one team within a month | HR director | ● |
Built to scale with you
- New branches, entities and systems plug into the same model
- Every new process reuses what is already connected
- Leadership keeps one picture as the organization grows ten-fold
Executive — the first module
Ask in plain language. Get numbers with sources.
Leaders ask the way they would ask a deputy. The system finds the data across every connected source, consolidates it, and shows where each number came from. Access follows the user's permissions: everyone sees only what they're entitled to.
- An answer in seconds instead of a report in a week
- A link to the source document behind every figure
- By voice or chat, in the user's language
BlackGust · ExecutiveExample · illustrative data
Query
$2.84M is overdue across 41 counterparties. 68% sits in two branches. São Paulo is up 19% month over month.
| Branch | Overdue | Counterparties | Owner | Status |
|---|---|---|---|---|
| São Paulo | $1.13M | 14 | Sales — LATAM | Up 19% |
| Frankfurt | $809.7K | 11 | Sales — EMEA | Flat |
| Osaka | $512K | 9 | Sales — APAC | Down 7% |
| Sydney | $391.9K | 7 | Sales — APAC | Flat |
ERP · reconciliation statementCRM · dealsContract registry
AgentDraft reminder letters to the 14 São Paulo counterparties and send them to the department head for approval?
Who it's for
Everyone in the organization gets something different
What changes for each role. Detailed answers to every role's questions are in the FAQ.
“I want to see what's happening in the company without waiting for reports, and know where we're losing money.”
What you getA console where you can ask about any metric and see the number with its source right away. A daily digest of deviations: what moved, by how much, and who owns it.
CostStart with a $1,490 diagnostic, credited toward the pilot. The platform runs on an annual subscription from $90,000 per year. Details on the pricing page.
Time to impactAn opportunity map with estimated impact in 2–3 weeks. A working pilot on one process in 4–8 weeks.
What you riskThe cost of the diagnostic. If we don't find a process with measurable impact, we tell you so and stop there.
“Show me how you'll measure the impact before I sign off on the budget.”
How impact is measuredDuring the diagnostic we record a baseline: hours per process, cycle time, error rates, losses. The pilot measures the same metrics. The comparison is part of the report.
Commercial modelAn annual platform subscription with a fixed scope, plus a paid diagnostic and pilot before it. Milestone acceptance, no surprises.
Hidden costsAI model and infrastructure costs are estimated as a separate line during the diagnostic. No surprises after launch.
For finance teamsReconciliations, receivables control, consolidated reporting from ERP and accounting, checking source documents.
“Don't touch my systems, don't move data outside, and don't leave me with another unsupported toy.”
Replacing systemsNot required. We connect to existing systems through APIs, database replicas or exports. Read-only by default.
Where it runsIn our cloud, in your private cloud, on your servers, or in a fully air-gapped environment with local models.
Who supports itWe do, under an SLA. Meanwhile we train your engineers and hand over documentation and configuration access.
More detailArchitecture and security.
“My team is already stretched. How much of their time will this take, and will it replace them?”
Team timeThe process owner spends 2–4 hours a week during the pilot. Other staff join interviews and testing, 1–2 hours each.
Replacing peopleThe goal is to remove routine: reconciliations, data entry, repetitive answers. Decisions and approvals stay with people.
TrainingWe train staff on their real tasks, in their language, with a short guide for each role.
What the team getsAn agent that drafts documents, answers routine requests, tracks deadlines and flags risks.
“Citizens' data cannot leave the country. We need transparent procurement and clear accountability.”
Data residencyData is stored and processed in your jurisdiction, in line with local data-protection law.
Air-gappedThe platform can run with no internet access, on local language models.
ProcurementWe work through tenders, direct contracts where permitted, and pilots. We provide specifications, documentation and phase-by-phase reporting.
More detailGovernment page.
Industries
Where we work
The problems look alike across industries: lots of data, lots of approvals, too little time. What differs is the systems and the regulation, and we account for both in the diagnostic.
Government
Ministries, municipalities, state enterprises
Citizen requests, document workflows, tracking of directives, analytics for leadership.
Learn more →ManufacturingPlants and industrial groups
Plan vs. actual, procurement, quality, video analytics on the shop floor.
Learn more →ConstructionDevelopers and contractors
Project and schedule control, estimates, tender documentation, a corporate knowledge base.
Learn more →Financial servicesBanks and insurers
Voice and text agents in mobile apps, document checks, transaction monitoring.
Learn more →Retail & distributionChains and distributors
Receivables, inventory, loyalty programs, regional sales and marketing analytics.
Learn more →Transport & logisticsCarriers and infrastructure
Passenger flows, capacity, asset maintenance, passenger requests.
Learn more →Engagement path
Four phases. You can stop after any of them.
Each phase ends with a result you keep. Moving to the next phase is a separate decision, not a contractual obligation.
2–3 weeks
Diagnostic
Interviews, a systems and data audit, impact estimates.
OutcomeAn opportunity map and a costed pilot plan
4–8 weeks
Pilot
One process, real data, real users.
OutcomeA working solution and before/after numbers
2–4 months
Integration
Systems connected, access rights set, staff trained.
OutcomeThe solution in teams' daily work
Ongoing
Scale
New processes and modules on the same data model.
OutcomeAn organization run on its data
By the numbers
A team, not a reseller
Our own engineers, our own platform, and contractual accountability for results.
25specialists: engineers, analysts and project leads
6projects delivered since the start of 2026
50engineers we plan to train by the end of 2026 through our own bootcamp
<24 hfor a consultant to reply, in your time zone. Our AI assistant answers around the clock
Security
Your data stays yours
We design every solution the way your security team will review it. Details are on the security page.
Security model- Your data is never used to train third-party models
- Stored in your jurisdiction or on your own servers
- Role-based access: an agent sees only what its user may see
- Every query and agent action is logged
- Human approval for significant actions
- NDA signed before the diagnostic begins
Start with a diagnostic. In three weeks you'll know where AI pays off.
The first consultation with an engineer is free. The diagnostic is $1,490 and is credited toward the pilot.